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Test your knowledge

 

Your phone is ringing, How do you pick up?

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You are on the phone with a client. He wants to talk to your colleague. How do you react?

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The connection seems to be bad. How do you react on the phone?

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You are trying to call someone but end up with his/her secretary. How do you react?

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A person calls you and wants to speak to someone from a different company. What do you say?

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You are about to finish a telephone call. How do you end the talk politely?

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