Sometimes when you are in a phone call, you might face difficulties. How you deal with it, can make or break the phone call.
Useful phrases:
- The line is very bad. Could you please speak up?
- Could you please repeat that? I’m sorry, I can hardly hear you.
- I’m sorry, I didn’t get that, could you repeat that please?
- Could you speak more slowly, please?
- Could you spell that for me please?
- Could you please send me an E-mail with all the details?
Click the video to start and don't forget to turn on your speaker!
!BikuMTI top tip: Facing difficulties during a telephone call can be challenging. Even if it is frustrating, try to stay calm and collected at all times.